Disclaimer: Upgrade the firmware at your own risk and we are not responsible for any kind of damages.
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Download FirmwareThis update will only be available for AT&T HTC Status customers and will be sent to the device over the air. Once the release is ready, users will receive a notification on their device advising them of this update and provide instructions to receive and install it. Users can proactively check for this update by going to Home > Menu> Settings > AT&T Software Update > Check for updates.
As an alternative solution, the system update can be downloaded to a PC and manually applied to the device. See the section at the bottom of these instructions for more information.
This system update includes:
Memory allocation fixes to improve low memory issues
Data throttling fix
WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the battery as this will stop the update and your device may be rendered inoperable!
Getting Started
Before you proceed with the update, make sure you have done the following:
Set aside approximately 20 minutes to allow the device to update, possibly longer based on Wi-Fi network speed
Connect the device to a charger
Ensure the battery is charged to at least 30%
If available, connect to Wi-Fi or 3G to speed up the update download process
Installation instructions
To manually perform the update, follow these steps below:
From the Home screen, tap the Menu key and then tap Settings.
Tap AT&T Software Update.
Tap Check for updates.
Tap OK to download the update.
Status of the download will be visible on the screen.
Tap Next to begin the update process to software version 2.14.502.2.
Device will reboot and begin installation. Users will not be able to use their device during the installation process (approximately 10 minutes).
WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the battery as this will stop the update and your device may be rendered inoperable!
System update complete. Tap OK to continue.
Manual system update instructions:
If you are outside of AT&T/Wi-Fi coverage, or the update is not found, you may perform a manual system update.
Performing the system update manually will delete all information from the device. Ensure all information is backed up before proceeding. Information saved on the microSD card will not be affected. See the Help & How To tab on this website for more information on backing up your device contents
Performing the ROM Update:
Download and save the HTC Status™ for AT&T ROM update to your PC.
Connect your device to your PC via the supplied USB cable.
NOTE:If you do not have HTC Sync installed already, see the HTC SYNC FOR HTC Status™ (AT&T) section on this web page for more information.
On the Connect To PC pop-up on your device, select HTC Sync.
NOTE: If the pop-up does not display, go to Menu > Settings > Connect to PC > Default connection type and tap HTC Sync.
Once connected to HTC Sync, locate the HTC Status™ for AT&T ROM Update that you downloaded and double-click on the file to launch the system update wizard.
Follow all of the system update wizard instructions shown on your PC.
Once the update is complete, click Finish in the Wizard and the device will reboot.
Once the device reboots, the initial setup wizard will appear.
Once the initial setup process is complete, the device is ready for use.
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